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About System

The objective of the Alisa TM system is to provide a qualitatively new level of work for all those who are engaged in the translation business.

Using our system, hundreds of translation agencies attract customers, reduce costs, manage the quality of work, automate business processes, and receive all necessary reports on the performance of companies.

Alisa TM is a convenient system. You can register a new company in it and start working from scratch, or migrate with all customers and documents of the existing translation agency!

Project Management

Do not lose potential customers

The CRM module of the Alisa TM system is designed specifically for translation agencies. It allows you to lead a customer from a «cold call» or a request to assess the translation cost up to closing a single transaction or re-selling the company’s services.

At each stage, the management of the Translation Agency can evaluate the effectiveness of the managers’ work and predict the cost of attracting a customer and the possible income from working with him/her.

Finances

Manage the company’s finances easily

The financial module of Alisa TM does not just keep a record of the company’s revenues and expenses. It allows you to quickly close transactions, pay for freelancers, monitor the dynamics of the cash inflow, as well as see a detailed financial report on branches, directions, languages, and managers.

In addition, you can configure the receipt of payments from the website into the system

CRM

Do not lose potential customers

The CRM module of the Alisa TM system is designed specifically for translation agencies. It allows you to lead a customer from a «cold call» or a request to assess the translation cost up to closing a single transaction or re-selling the company’s services.

At each stage, the management of the Translation Agency can evaluate the effectiveness of the managers’ work and predict the cost of attracting a customer and the possible income from working with him/her, as well as set tasks for customers, applications, keep sales statistics, track the frequency and prescription of customers’ calls, using RFM analysis.

Employee Control

Distribute the workload to employees competently

The resource management module of the Alisa TM system distributes the load between regular and distant employees of the company to ensure quality translation at the right time and at the minimum prime costs. Correct the workload depending on the performance of each individual employee and manage the working time of the staff.

Quality Control

Provide high quality of translation

Alisa TM will protect your projects from accidental and intentional errors. Each task performed by a staff or distant translator will be first checked automatically, and then sent for approval to the project manager. At the same time, all changes in the statuses of the task and individual documents are recorded.

Business Analysis

Get reports on performance indicators in one click!

Use standard business intelligence reports or create your own KPIs to see a complete picture of your business and track the dynamics of critical performance indicators.

Integration and Connections

All the tools—in the same place

Connect all the tools you need for a couple of clicks and manage them right out of the toolbar of our service. Alisa TM has ready-made integration with SmartCat and UniSender mailing service, as well as built-in telephony and the ability to add forms to the website. But if you need any additional tool—just let us know

Business Processes Adjustment

Solve non-standard tasks

Create your own rules at the level of the whole company or its individual projects. Manage business processes depending on the resources and requirements of customers. Evaluate and implement «best practices» to provide high quality translations at a minimum cost. Form templates for repetitive projects. Add any services that your translation agency provides, and choose the necessary units for them. Form an individual offer on their basis
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